Public Safety Telecommunicator

Above average salary

Average outlook

Some training needed

Emergency Call Center. 911 Phone Service. Fire And Ambulance

What they do:

Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.

On the job, you would:

Provide emergency medical instructions to callers.
Question callers to determine their locations and the nature of their problems to determine type of response needed.
Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within a city.
Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
Record details of calls, dispatches, and messages.

Knowledge

Business and Management

Administration and Management
Administrative
Economics and Accounting
Customer and Personal Service
Personnel and Human Resources

Manufacturing and Production

Production and Processing

Engineering and Technology

Computers and Electronics
Design
Mechanical

Mathematics and Science

Mathematics
Chemistry
Psychology
Sociology and Anthropology
Geography

Health Services

Medicine and Dentistry
Therapy and Counseling

Knowledge

Education and Training
Transportation

Arts and Humanities

English Language
Foreign Language
Philosophy and Theology

Law and Public Safety

Public Safety and Security
Law and Government

Communications

Telecommunications
Communications and Media

Skills

Content

Reading Comprehension
Active Listening
Writing
Speaking
Mathematics
Science

Process

Critical Thinking
Active Learning
Learning Strategies
Monitoring

Social Skills

Social Perceptiveness
Coordination
Persuasion
Negotiation
Instructing
Service Orientation

Complex Problem Solving Skills

Complex Problem Solving

Technical Skills

Operations Analysis
Technology Design
Equipment Selection
Installation
Programming
Operations Monitoring
Operation and Control
Equipment Maintenance
Troubleshooting
Repairing
Quality Control Analysis

Systems Skills

Judgment and Decision Making
Systems Analysis
Systems Evaluation

Resource Management Skills

Time Management
Management of Financial Resources
Management of Material Resources
Management of Personnel Resources

Abilities

Verbal Abilities

Oral Comprehension
Written Comprehension
Oral Expression
Written Expression

Idea Generation and Reasoning Abilities

Fluency of Ideas
Originality
Problem Sensitivity
Deductive Reasoning
Inductive Reasoning
Information Ordering
Category Flexibility

Quantitative Abilities

Mathematical Reasoning
Number Facility

Memory

Memorization

Perceptual Abilities

Speed of Closure
Flexibility of Closure
Perceptual Speed

Spatial Abilities

Visualization

Attentiveness

Selective Attention
Time Sharing

Fine Manipulative Abilities

Arm-Hand Steadiness
Manual Dexterity
Finger Dexterity

Control Movement Abilities

Control Precision
Multilimb Coordination
Response Orientation

Reaction Time and Speed Abilities

Reaction Time
Wrist-Finger Speed

Physical Strength Abilities

Static Strength
Trunk Strength

Endurance

Stamina

Flexibility, Balance, and Coordination

Extent Flexibility
Gross Body Coordination
Gross Body Equilibrium

Visual Abilities

Near Vision
Far Vision
Visual Color Discrimination
Depth Perception

Auditory and Speech Abilities

Hearing Sensitivity
Auditory Attention
Speech Recognition
Speech Clarity

Salary

New workersAverageExperienced

SAR
133,650/yr

SAR
0/yr

SAR
292,913/yr

New workers start around SAR 133,650. Normal pay is SAR 190,238 per year. Highly experienced workers can earn up to SAR 292,913.

Training for this role

Job Zone 1-2: Very Little to Some Preparation Needed

ExperienceNone

Training

On-siteOver 1 month, up to and including 3 months
On-the-jobOver 3 months, up to and including 6 months

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What they do:

On the job, you would:

Provide emergency medical instructions to callers.
Question callers to determine their locations and the nature of their problems to determine type of response needed.
Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within a city.
Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
Record details of calls, dispatches, and messages.

Knowledge

Business and Management

Administration and Management
Administrative
Economics and Accounting
Customer and Personal Service
Personnel and Human Resources

Manufacturing and Production

Production and Processing

Engineering and Technology

Computers and Electronics
Design
Mechanical

Mathematics and Science

Mathematics
Chemistry
Psychology
Sociology and Anthropology
Geography

Health Services

Medicine and Dentistry
Therapy and Counseling

Knowledge

Education and Training
Transportation

Arts and Humanities

English Language
Foreign Language
Philosophy and Theology

Law and Public Safety

Public Safety and Security
Law and Government

Communications

Telecommunications
Communications and Media

Skills

Content

Reading Comprehension
Active Listening
Writing
Speaking
Mathematics
Science

Process

Critical Thinking
Active Learning
Learning Strategies
Monitoring

Social Skills

Social Perceptiveness
Coordination
Persuasion
Negotiation
Instructing
Service Orientation

Complex Problem Solving Skills

Complex Problem Solving

Technical Skills

Operations Analysis
Technology Design
Equipment Selection
Installation
Programming
Operations Monitoring
Operation and Control
Equipment Maintenance
Troubleshooting
Repairing
Quality Control Analysis

Systems Skills

Judgment and Decision Making
Systems Analysis
Systems Evaluation

Resource Management Skills

Time Management
Management of Financial Resources
Management of Material Resources
Management of Personnel Resources

Abilities

Verbal Abilities

Oral Comprehension
Written Comprehension
Oral Expression
Written Expression

Idea Generation and Reasoning Abilities

Fluency of Ideas
Originality
Problem Sensitivity
Deductive Reasoning
Inductive Reasoning
Information Ordering
Category Flexibility

Quantitative Abilities

Mathematical Reasoning
Number Facility

Memory

Memorization

Perceptual Abilities

Speed of Closure
Flexibility of Closure
Perceptual Speed

Spatial Abilities

Visualization

Attentiveness

Selective Attention
Time Sharing

Fine Manipulative Abilities

Arm-Hand Steadiness
Manual Dexterity
Finger Dexterity

Control Movement Abilities

Control Precision
Multilimb Coordination
Response Orientation

Reaction Time and Speed Abilities

Reaction Time
Wrist-Finger Speed

Physical Strength Abilities

Static Strength
Trunk Strength

Endurance

Stamina

Flexibility, Balance, and Coordination

Extent Flexibility
Gross Body Coordination
Gross Body Equilibrium

Visual Abilities

Near Vision
Far Vision
Visual Color Discrimination
Depth Perception

Auditory and Speech Abilities

Hearing Sensitivity
Auditory Attention
Speech Recognition
Speech Clarity

Salary

New workersAverageExperienced

SAR
133,650/yr

SAR
0/yr

SAR
292,913/yr

New workers start around SAR 133,650. Normal pay is SAR 190,238 per year. Highly experienced workers can earn up to SAR 292,913.

Training for this role

Job Zone 1-2: Very Little to Some Preparation Needed

ExperienceNone

Training

On-siteOver 1 month, up to and including 3 months
On-the-jobOver 3 months, up to and including 6 months

Find an institution

Take our personality quiz to find out which jobs match to your personality.

Personalise your results