Order Clerk

Above average salary

Below average outlook

Some training needed

What they do:

Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

On the job, you would:

Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
Recommend merchandise or services that will meet customers' needs.
Inspect outgoing work for compliance with customers' specifications.
Receive and respond to customer complaints.
Check inventory records to determine availability of requested merchandise.

Knowledge

Business and Management

Administration and Management
Administrative
Economics and Accounting
Sales and Marketing
Customer and Personal Service
Personnel and Human Resources

Manufacturing and Production

Production and Processing
Food Production

Engineering and Technology

Computers and Electronics
Engineering and Technology
Design
Mechanical

Mathematics and Science

Mathematics
Physics
Psychology

Knowledge

Education and Training
Transportation

Arts and Humanities

English Language
Foreign Language

Law and Public Safety

Public Safety and Security
Law and Government

Communications

Telecommunications
Communications and Media

Skills

Content

Reading Comprehension
Active Listening
Writing
Speaking
Mathematics
Science

Process

Critical Thinking
Active Learning
Learning Strategies
Monitoring

Social Skills

Social Perceptiveness
Coordination
Persuasion
Negotiation
Instructing
Service Orientation

Complex Problem Solving Skills

Complex Problem Solving

Technical Skills

Operations Analysis
Technology Design
Equipment Selection
Installation
Programming
Operations Monitoring
Operation and Control
Equipment Maintenance
Troubleshooting
Repairing
Quality Control Analysis

Systems Skills

Judgment and Decision Making
Systems Analysis
Systems Evaluation

Resource Management Skills

Time Management
Management of Financial Resources
Management of Material Resources
Management of Personnel Resources

Abilities

Verbal Abilities

Oral Comprehension
Written Comprehension
Oral Expression
Written Expression

Idea Generation and Reasoning Abilities

Fluency of Ideas
Originality
Problem Sensitivity
Deductive Reasoning
Inductive Reasoning
Information Ordering
Category Flexibility

Quantitative Abilities

Mathematical Reasoning
Number Facility

Memory

Memorization

Perceptual Abilities

Speed of Closure
Flexibility of Closure
Perceptual Speed

Spatial Abilities

Visualization

Attentiveness

Selective Attention
Time Sharing

Fine Manipulative Abilities

Arm-Hand Steadiness
Manual Dexterity
Finger Dexterity

Control Movement Abilities

Control Precision

Reaction Time and Speed Abilities

Wrist-Finger Speed

Physical Strength Abilities

Dynamic Strength
Trunk Strength

Visual Abilities

Near Vision
Far Vision
Visual Color Discrimination
Depth Perception

Auditory and Speech Abilities

Hearing Sensitivity
Auditory Attention
Speech Recognition
Speech Clarity

Salary

New workersAverageExperienced

SAR
125,738/yr

SAR
0/yr

SAR
231,300/yr

New workers start around SAR 125,738. Normal pay is SAR 167,475 per year. Highly experienced workers can earn up to SAR 231,300.

Training for this role

Job Zone 1-2: Very Little to Some Preparation Needed

ExperienceOver 1 year, up to and including 2 years

Training

On-siteUp to and including 1 month
On-the-jobAnything beyond short demonstration, up to and including 1 month

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What they do:

On the job, you would:

Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
Recommend merchandise or services that will meet customers' needs.
Inspect outgoing work for compliance with customers' specifications.
Receive and respond to customer complaints.
Check inventory records to determine availability of requested merchandise.

Knowledge

Business and Management

Administration and Management
Administrative
Economics and Accounting
Sales and Marketing
Customer and Personal Service
Personnel and Human Resources

Manufacturing and Production

Production and Processing
Food Production

Engineering and Technology

Computers and Electronics
Engineering and Technology
Design
Mechanical

Mathematics and Science

Mathematics
Physics
Psychology

Knowledge

Education and Training
Transportation

Arts and Humanities

English Language
Foreign Language

Law and Public Safety

Public Safety and Security
Law and Government

Communications

Telecommunications
Communications and Media

Skills

Content

Reading Comprehension
Active Listening
Writing
Speaking
Mathematics
Science

Process

Critical Thinking
Active Learning
Learning Strategies
Monitoring

Social Skills

Social Perceptiveness
Coordination
Persuasion
Negotiation
Instructing
Service Orientation

Complex Problem Solving Skills

Complex Problem Solving

Technical Skills

Operations Analysis
Technology Design
Equipment Selection
Installation
Programming
Operations Monitoring
Operation and Control
Equipment Maintenance
Troubleshooting
Repairing
Quality Control Analysis

Systems Skills

Judgment and Decision Making
Systems Analysis
Systems Evaluation

Resource Management Skills

Time Management
Management of Financial Resources
Management of Material Resources
Management of Personnel Resources

Abilities

Verbal Abilities

Oral Comprehension
Written Comprehension
Oral Expression
Written Expression

Idea Generation and Reasoning Abilities

Fluency of Ideas
Originality
Problem Sensitivity
Deductive Reasoning
Inductive Reasoning
Information Ordering
Category Flexibility

Quantitative Abilities

Mathematical Reasoning
Number Facility

Memory

Memorization

Perceptual Abilities

Speed of Closure
Flexibility of Closure
Perceptual Speed

Spatial Abilities

Visualization

Attentiveness

Selective Attention
Time Sharing

Fine Manipulative Abilities

Arm-Hand Steadiness
Manual Dexterity
Finger Dexterity

Control Movement Abilities

Control Precision

Reaction Time and Speed Abilities

Wrist-Finger Speed

Physical Strength Abilities

Dynamic Strength
Trunk Strength

Visual Abilities

Near Vision
Far Vision
Visual Color Discrimination
Depth Perception

Auditory and Speech Abilities

Hearing Sensitivity
Auditory Attention
Speech Recognition
Speech Clarity

Salary

New workersAverageExperienced

SAR
125,738/yr

SAR
0/yr

SAR
231,300/yr

New workers start around SAR 125,738. Normal pay is SAR 167,475 per year. Highly experienced workers can earn up to SAR 231,300.

Training for this role

Job Zone 1-2: Very Little to Some Preparation Needed

ExperienceOver 1 year, up to and including 2 years

Training

On-siteUp to and including 1 month
On-the-jobAnything beyond short demonstration, up to and including 1 month

Find an institution

Take our personality quiz to find out which jobs match to your personality.

Personalise your results